We've popped the answers to some frequently asked questions below. If you can't find what you are looking for, our team of friendly Account Mangers are always happy to hear from you -  get in touch and we will be happy to help.



Products:

Where are my labels made?

An interesting question we get asked regularly:  Where is Asquith’s production locations?  Over the past thirty years we have constantly assessed and refined our productions facilities to meet the demands and requirements of our customers.

There are three different categories of labels suppliers and there are three credentials that make each company.  There are positives to each and a price to pay for each.


Far East Manufactured

UK & European Manufactured

UK Manufactured

1

Lower Price

Excellent communication

Short delivery times

2

Longer delivery times

Short delivery times

Good communication

3

Poor communication

Mid-range pricing

 High pricing

Not one company can be all things to all companies.

If you are looking for low prices, you will need to be prepared to wait and have a high carbon footprint.  More difficult to communicate with and less able to manage the working conditions of your suppliers, then a supplier or company who has all their products manufactured in the Far East is your location.

If you are a needing a progressive company, offering support and development (R&D), as well as a supplier who can respond and work with good communication, delivery times are predictable, production facilities which can produce large and small orders - then company who manufactures in the UK & Europe is the location for you.

Due to the textile industry leaving the UK in 2006/7, many large labelling manufacturers went as well.  Some suppliers have small production/sampling facilities here - start-up brands would appreciate this type of manufacturer, but there generally is a limited range of products available.

Asquith is a UK and European manufacturer with production facilities in Italy, Spain, Portugal, Croatia, Turkey and the UK.  We have an internal design and artwork department, where R&D is our constant focus.  With production capacity of 500 – 1 million+ piece orders.


Do you offer bundle discounts?

Yes! We offer a labelling package scheme where you can purchase multiple products together at a special price.

Please ask a member of the sales team to send you a labelling package brochure, so you can see which products qualify.


What is the best option for a luxury label?

This can depend on what you mean by luxury! Some prefer the feel and shine of satin, for others it’s as much definition as possible. The best thing to do is have a look at some samples and decide what works for your brand and supports the brand identity.


What’s the difference between broadloom taffeta and high definition?

Broadloom Taffeta is a lower definition of label averaging around 30-35 picks/cm², it was one of the early forms of weaving. High definition (Damask) labels are much higher in definition, around 60-65 picks/cm², Giving greater clarity of imagery and high detailing. Have a look at our woven section on the website to see images of the differences.


How can I reduce the cost of my rubber label?

To reduce the cost of your rubber label, think about reducing the size and number of colours if possible. If your logo has lots of colours, can you use a black and white version?


How can I reduce the cost of my swing ticket?

There are many different factors that can influence the price of a swing ticket. E.g., laminates, spot UV, duplex / triplex, stringing etc.


What label backings do you offer?

We offer many different types of labels backing, including thick non-woven, self-adhesive, iron on, and Velcro. 

Take a look at the different finishing options here.


What’s your MOQ?

For woven and printed labels, approximately 500 – 1000 depending on the size and complexity of the final product.

For leather labels we can produce quantities as low as 250pcs.

If you need a smaller print-run, it is always worth calling our Account Mangers to discuss your requirements.


Is it possible to have sequential numbering on a woven label?

Yes! Our woven barcode, QR code and sequential numbering labels are an excellent way to track, hold more information and control your stock - the uses are endless. They are also the best way to add a high-quality label to your product which can be used for multiple purposes, as well as a great marketing tool by having a QR code which takes your end user on a journey.


I would like a label, but I don’t know much about labels and don’t know where to start?

Please contact our friendly sales team, where they will be happy to assist you and give you the advice to find the right label for your brand.


What is the cheapest label you offer?

The cheapest labels we offer is a digital printed label. They are the best choice for a quick turnaround and low order quantities of just 25pcs.

Please contacta member of our sales team for an accurate price proposal.


Do you sell any other products?

For your convenience, we sell a wide range of wholesale trimmings and haberdashery. Please call us or visit asquithtextilesupplies.co.uk for more information.


Accounts:

How do I become an account customer?

Please ask your account manager to send you an account application form or email info@asquith-group.com. We will perform some business background checks and contact your references within 24 hours. Once we have a response from your references and your account application has been approved, we will notify you.


When will I receive a VAT invoice?

VAT invoices are always sent out the day after goods have been dispatched to you, via email.


Can you work with my client directly? 

If you work with a 3rd party, we can work with you or contact your client directly, on your behalf.


Would you be willing to sign a privacy agreement for producing licensed goods?

Yes, we can. We pride ourselves on high levels of client confidentiality.


Samples:

Do you offer a bespoke sample before proceeding with production?

As a woven label we can offer a free sample on confirmation of order, this will take 7-8 days to produce. If time is of the essence, we can send you a scanned image of the sample for approval which will take 5-6 days.

Sampling is part of our quality process and is essential in all woven labels that we have approval before proceeding into production. Once approved any changes will be seen as a new label and we will need to restart the process.

We do not offer a free sample for other labels, as there is a plate and set up cost involved. If you require a sample, please ask your account manager and they will inform you of the cost for sampling.


Can I order a free label sample pack?

Please order a free label sample pack by clicking the link on the Home or Contact Us page.


Artwork:

Do you need final artwork, or can you design my label for me?

You can provide final artwork, or we have a talented in-house design team, who can produce your label design for you.


What format does artwork need to be supplied in?

Our preferred artwork format is vector/curves/outlines PDF. Please supply pantone colour references, if you use them.See Design Specification for more information.


What is the smallest size I can have my woven label?

The smallest we can weave a label is 10mm x 10mm

The smallest we can centre fold a label is 12mm x 32mm (16mm)


What is the standard size for a label?

There is no standard size as such. Every label we produce is bespoke, so we can produce to the size you require!

If you’re stuck on what size to go for, here are some very common sizes:

Neck labels – 40mm x 90mm (45mm)

Swing Tickets: 40mm x 80mm

Size Tabs: 12mm x 44mm (22mm)


How do you match to my brand colours?

All colours are matched via Pantones, whether this is thread colour or inks – we will always match to the closest pantone colour.


Why can’t my logo with a colour gradient be woven?

Weaving consists of using solid colour as yarns are dyed, it is not possible to dye a yarn with the exact colour fade needed. There are also limitations on the number of colours that can be woven. There are things we can look at and effects that can be tried but best to discuss this with the sales team to see what we can suggest, sometimes it takes a bit of development.


What is the difference between each label fold?

We offer a wide range of folds and finishes, so that you get the exact style you’re after, one that works perfectly with your products. It’s all in the finish! 

Click here to see the different folding options.


Delivery:

What is the cost of delivery?

Our standard delivery charge is £10.50 for next day delivery* within England and Wales. For orders being sent to Scotland the delivery charge is between £10.50 to £18.70 for next day delivery* depending on the location. For deliveries to Northern Ireland the delivery charge is £18.70 for a 2-day delivery service*. For the Islands, the delivery charge is £21.95 for a 2-3-day delivery service*. For any international deliveries (including Southern Ireland), our delivery charge depends on the location we are sending to. For more information, please contact us.

*This is not 100% guaranteed but it is the service we send our parcels on, but our personal experience is that we have an excellent delivery service.


What is your lead time?

Woven labels: The lead time is generally 2 – 3 weeks which includes the sample stage. As a break down: the sampling stage takes 7 – 8 days, then full production is a further 10 – 14 days from the approval of the sample.

Printed labels: 7 – 10 days

Digital Printed Labels: 5 – 7 days

Leather Labels: 2 – 3 weeks

Rubber Labels: 2 – 3 weeks

Swing Tickets: 1 – 3 weeks

Metal Labels: 2 – 3 weeks


Can I get my tracking number?

Yes, you can get a tracking number if your order was sent by carrier. It should be emailed to you as soon as the order leaves us, but if you do not receive this then do not hesitate to call our office or email Isabel@asquith-group.com


Can you send my order to more than one address?

Yes, it is no problem for us to send your order to more than one address. Simply let your account manager know if you would like your order to be send to more than one address, and they will inform our dispatch team who do this regularly to make it easier and save time in getting your parcels to the right destination.

There will be a delivery charge for each delivery address we send to, as they will be sent on a tracked delivery service to ensure you can have control over your parcels you can see where all your parcels are.


How long will it take for my sample pack to arrive?

All sample packs are sent via 1st class Royal Mail – should the post be on time; you will receive your sample pack within 1 – 3 working days.

We understand that sometimes items can get lost in the post, especially during busy periods. If you haven’t received your sample pack within 5 working days, please inform your account manager and they will look at alternative options to send your pack.


What carrier is my order being delivered by?

We send all our parcels* by DHL UK, on a tracked next day delivery service unless otherwise specified, which allows you to have control over your delivery. To track your parcel please go to track.dhlparcel.co.uk. This enables you a fast and easy way to track and trace your order and rearrange your delivery if needed.

We can send by Royal Mail if requested, however this will not be on a tracked service, as we want to keep the cost low for you.

For international parcels, we send all our parcels by DHL International, on a tracked delivery service which ensures that you can see where your order is. Shipment notifications will also be sent you to when there is an updated status on your parcel, so that you see where your order is without having to check the tracking.

*If it is a very small parcel, we sometimes send by Royal Mail.



Please call or email if you have any other questions.

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